Privacy Statement
The Felco Store has created this privacy statement in order to demonstrate our firm commitment to privacy. If you have questions or concerns regarding this statement, you should contact our customer service department. This statement was last updated on August 11, 2005.
At the Felco Store we are committed to protecting your privacy. We keep all information that you share with us private and confidential. You can be assured that we do not share your information with any outside parties.
How We Use the Information We Gather
When placing an order, you provide your name, mailing address, ship to address, telephone number, e-mail address, and credit card number and expiration date. We collect that information in order to:- Verify your identity for payment authorization
- Ship your order to you
- Contact you regarding your order status
Your personal information (such as your credit card information, name, street address, zip code or telephone number) will also be shared with our bank so that we can authorize and charge a purchase. Your personal information is not distributed to our partners or to mailing-list firms. We do not disclose any identifying information about individual customers.
Secure Server
When
you place an order with the Felco Store, you will be using
our secure server. Our secure server software encrypts all of the
personal information you submit to us, so that we can ensure
that your information stays confidential. For added assurance
you may verify our use of security with our Thawte
Secure Server ID.
IP Addresses
We use your IP address to log your browser type and referring url information. This information will not be distributed.Cookies
Our site uses cookies to keep track of your shopping cart if they are enabled in your browser. "Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You can use all of the functionally of our site without cookies, but with cookies enabled, the Felco Store Web site can store items in your shopping cart even if you go to a page outside of our site. We do not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer visit the Web site that corresponds to the browser you use:Contact Form
Our site's contact form asks users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information they request.Links
Our site contains links to other sites on the Internet. We are not responsible for the privacy practices or the content of any of these linked sites.Fraudulent Charge Protection
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. If a third party obtains your personal information from a purchase made with us and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges.In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
